Tourniquets should always be used when drawing blood or starting an IV. The tourniquet prevents venous return of blood, causing the vessel to dilate.
If a suitable vein is not identified after the application of a tourniquet, having the patient hold the extremity in a dependent fashion will also help to engorge the vessel.
Lenhardt and associates showed in a randomized trial that actively warming patient's hands with a warming mitt prior to cannulation reduced the time needed to complete the procedure and increased success rates. (Lenhardt, 2002) While these warming mitts will not likely be available at your institution, cheap and conveinent alternatives (such as having the patient hold the hand in a bowl of warm water, or applying a heating blanket or hot-water bottle) will likey have the same effect.
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